Senior IT Supplier Manager

As a Senior IT Supplier Manager, you’ll be joining a global insurance firm, to enhance and mature the management of third-party IT suppliers. You will be responsible for ensuring optimal contractual delivery, advocating for high service standards, and maintaining alignment between supplier agreements and evolving business needs.

Location: Central London (3 days per week)

Rate: £700 per day (inside IR35).

Duration: 6 months or temp to perm available.

Key Responsibilities:

• Design and implement best practices for Supplier Relationship Management, Contract Management, and Risk Management.
• Align IT and business strategies with third-party supplier relationships.
• Support procurement efforts, advising on the supplier market and service delivery priorities.
• Own and refresh supplier segmentation to ensure alignment with service criticality.
• Ensure robust contract management aligned to regulatory requirements.
• Define, monitor, and update service levels and KPIs to drive continuous service improvement.
• Lead service management meetings, ensuring compliance with contractual governance.
• Oversee supplier performance, addressing any remediation actions and contractual changes.
• Develop and maintain exit and business continuity plans.
• Ensure accurate risk management and reporting for third-party IT supplier performance.

Skills & Experience Required:

• At least 5 years of relevant technology procurement/vendor management experience, ideally in financial services.
• Demonstrable experience in negotiating complex supplier relationships
• Strong communication, negotiation, and influencing skills.
• Ability to define pragmatic, innovative solutions while managing conflicting priorities.
• Must have experience managing outsourced providers based in India.