Regions
Location
  • City of London, London
Job types
  • Permanent
Industry
  • IT Services 
Salary

£90000 - £95000 per annum + bonus and benefits

Functions
  • IT Service Management
Seniority
  • Mid-level
Technologies
  • ITIL Framework
Posted

3 days ago

Job reference

BBBH108089_1737970704

Benefits

bonus and benefits

Job Benefits: bonus and benefits

Are you ready to help deliver some of the world’s most iconic projects with a global leader in their industry? We’re seeking a Global IT Vendor Manager to establish a newly created role where vendor relationships, ensuring service quality, and driving value for our business are at the core.

Salary: up to £95,000 p.a

Benefits: Bonus, 8% pension, 25 days holiday, private medical and more.

About the Role

The Global IT Vendor Manager will work closely with internal stakeholders and a diverse portfolio of vendors to ensure service excellence, cost-effectiveness, and compliance with contractual obligations.

Key Responsibilities:

  • Act as the primary contact for vendor-related issues, ensuring timely resolution.
  • Facilitate regular meetings with vendors to discuss performance, contract adherence, and future needs.
  • Negotiate, develop, and renew vendor contracts, securing favourable terms aligned with business goals.
  • Monitor and manage compliance with SLAs, KPIs, and other contractual commitments.
  • Conduct thorough evaluations of potential vendors, including risk assessments and cost-benefit analysis.
  • Collaborate with Service Delivery Management to track vendor performance and ensure service excellence.

To be successful:

  • 10 years extensive experience in vendor management.
  • Strong understanding of IT systems, software, hardware, and services.
  • Proven experience in managing a diverse portfolio of IT vendors (including hardware, software and service providers).
  • Extensive experience in negotiating and managing complex contracts.
  • Certification in vendor management (e.g. CIPS, ITIL) will be viewed favourably.

Sound like you? Please do apply for more detail.

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